T E R M S  A N D  C O N D T I O N S

T E R M S  A N D  C O N D T I O N S

By entering the D R E SS M I T H TRANSEASONAL Website, or any page on this site, and/or by purchasing products from

D R E SS M I T H  TRANSEASONAL via the Website, or dealing with D R E SS  M I T H  TRANSEASONAL in any way through the Website, you accept and agree to be bound by our Terms and Conditions. D R E SS M I T H TRANSEASONAL may modify the Terms in its absolute discretion periodically without individual notice to you and if you continue to use the Website after the changes have been posted, you will be deemed to have accepted any modifications we have made.

O R D E R I N G

In order to make purchases on the Website you will be required to provide your personal details, i.e. your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide valid and correct payment details and confirm that you are the person referred to in the Billing information provided.

If you have any difficulty completing an Order please telephone +44 (0)1273 326686/+44 (0) 7866 533381 or email accounts@dressmith.com. We will get back to you ASAP.

P A Y M E N T 

By making a Payment, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

 

Payments will be made via PayPal.

C O N T R A C T

Your order constitutes an offer to us to purchase the products specified in the order, which you will pay for using PayPal. We may accept or decline the order. Please note that acknowledgement of an order by us does not constitute acceptance of that order, or that a Contract has been made between us. We will confirm acceptance to you by email confirming that the order is accepted. We shall at the same time notify you of the identifying number for your order and you will be required to quote it in any subsequent communications. No Contract will be formed between us until we have sent the Order Confirmation. The language of the Contract will be English.

 

We reserve the right to decline to accept any order and/or to supply products to any individual or company. If we decline to accept, or cancel, an order for which we have received payment, we will refund the payment, but will have no further liability.

C O N F I R M A T I O N 

We will confirm that your order has been received ASAP, usually within 24hours of placement and before the manufacturing process begins. If we are then for any reason unable to fulfill your order, for example due to the unavailability of raw materials or components, we will refund your payment as soon as we discover this to be the case.

D E L I V E R Y 

 

All Delivery is subject to availability and time will not be of the essence. As we process your order, we will notify you if any products are not available.

 

Risk of loss or damage to the products shall pass to you at the time of Delivery.

P R I C I N G

If a Pricing error is obvious and unmistakable and could reasonably been recognised by you as mis-pricing, we are under no obligation to provide any product to you at an incorrect (lower) price, even after we have sent you an Order Confirmation.

R E T U R N S  &  C A N C E L L A T I O N S 

You may cancel your order under the distance selling regulations:

 

For orders from within the EU: under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs), you have the right to cancel your order with us, provided you give us written notice within 14 working days of receipt. Notice of contract cancellation under the DSRs must be given in writing to: Notice of Contract Cancellation, Accounts, DRESSMITH, 21 Vernon Terrace, Brighton, East Sussex, BN1 3JH, or emailed to: accounts@dressmith.com

 

Refunds will be issued within 30 days of us receiving your cancellation notice. If we do not receive the cancelled item/s back, we will arrange to have the parcel collected from you at your cost.

 

Please note you may only use your right to cancel the order under the DSRs if you give us formal written notice of cancellation within 14 working days of receiving the order, by email or post as described above.

 

For all returns, please use our Returns Form on the ‘Returns Page’

 

PLEASE NOTE THAT NO GOODS WILL BE ACCEPTED WITHOUT THE RETURNS FORM AND ALL ORIGINAL PACKAGING, WITH THE LABELS STILL ATTACHED TO THE GARMENT.  RETURNED GOODS THAT ARE DAMAGED OR SOILED WILL NOT BE REFUNDED.

 

Returns should be made using a Registered Post or Special Delivery /International Delivery Service, as appropriate. Please retain a copy of the proof of postage certificate and ensure that the goods are adequately covered for compensation. The cost of returning the goods and the safe return of goods is your responsibility. D R E SS M I T H TRANSEASONAL will not be responsible for any items lost in the post. Your statutory rights will not be affected.

 

We do not refund the original or the return postage and packaging charge.

 

Please send your returns to:  DRESSMITH TRANSEASONAL, 21, Vernon Terrace, BRIGHTON, EAST SUSSEX, BN1 3JH, UK.

F A U L T Y  G O O D S

Goods are faulty if they are received by you damaged or with a manufacturing fault. Items that are damaged as a result of normal wear and tear are not considered to be faulty.

 

If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability. Where possible, we will offer to repair faulty items. If the item cannot be repaired or the same product is not available, you are entitled to a full refund, including the cost of returning the item by what we consider a reasonable means/cost, as they we delivered to you.

 

Products should be returned to us within 21 days of the date of despatch. Where you have returned a Product after this time period (which includes rejecting a defective Product), any refund will be at our discretion. If we do agree to provide a refund, we will not refund the cost of delivery to you and we will not reimburse the cost incurred by you in returning the Product.

C O L O U R S

All descriptions and images of products provided on this Website or otherwise communicated to you are for guidance only and are intended merely to present a general idea of the Products.

 

We have made every effort to display as accurately as possible the colours of our products that appear on the D R E SS M I T H  TRANSEASONAL website. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate. If you require a fabric swatch, please call or email us to discuss availability.

I N T E L L E C T U A L  P R O P E R T Y  R I G H T S

The Website, and all of its Content are owned by us, are our sole and exclusive property and are under copyright

You may view the Website on your computer screen and print its Content on your printer for your personal and non-commercial use only.

 

Without our prior written consent, you may not use, transfer, copy or reproduce any part of the Content, this Website or its source HTML code in whole or in part, in any form or by any means, except for the sole purpose of viewing its content. This includes electronic reproduction by uploading or downloading.

 

You understand that it is legal for you to view this Website in the jurisdiction to which you are subject and are responsible for compliance with all of these laws, in viewing or using the Content.

You also agree not to:

 

Make available, upload or distribute by any means at all, any material or files that contain any viruses, bugs, corrupt data, “trojan horses”, “worms” or any other harmful software;

 

Publish, post, distribute, disseminate or otherwise transmit defamatory, offensive, infringing, obscene, indecent or other unlawful or objectionable material or information with regard to the D R E SS M IT H  TRANSEASONAL website.

P R I V A C Y  P O L I C Y

We ask you to supply the following information during the ordering process: 

your name, invoice address, delivery address, email address, telephone number and credit card details when you pay via PayPal.

 

How we use this information for the following purposes:

 

to send you the product that you have bought, to charge you for the product, to send email or conventional mail to you, to let you know by email of new products or services.

 

We will not, under any circumstances:

 

Provide email addresses to any third party, share the information we track on this site, in any form, with advertisers or other parties, release personal information about any individual visitors.

 

At your request we will remove you from the email update service.

 

Please note we are not responsible for the content or the privacy policies of web sites to which this site may link.

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